Return Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your item, you may return it under the following conditions:
Return Window
You may return your item within 14 days of receiving it.
Conditions for Return
The item must be returned in its original packaging.
The product must be undamaged and in resalable condition.
You are welcome to try the item in your space, but it must be returned without visible signs of wear, damage, or alteration.
Refunds
Once we receive and inspect the returned item, we will issue a full refund for the purchase price (excluding return shipping).
Refunds will be processed within 14 days of the item’s arrival at our facility.
No store credit or exchanges are offered.
Return Shipping
Customers are responsible for all return shipping costs.
We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Non-Returnable Situations
We cannot accept returns if:
The item is damaged, scratched, or not returned in its original box.
The return is initiated after 14 days from delivery.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately at [your email/contact info]. We will arrange a replacement or a full refund at no additional cost to you. Please include:
Your order number
Photos of the damage
A description of the issue
Restocking Fee
No restocking fee is applied as long as all return conditions are met.
How to Initiate a Return
Please email us at [your email/contact info] with the subject line: Return Request – [Your Order Number]. Include the following in your message:
Your name
Order number
Reason for return
Confirmation that the item is in its original packaging and undamaged
We’ll provide further instructions to complete your return.