Return Policy

We want you to be completely satisfied with your purchase. If you’re not happy with your item, you may return it under the following conditions:

Return Window

You may return your item within 14 days of receiving it.

Conditions for Return

  • The item must be returned in its original packaging.

  • The product must be undamaged and in resalable condition.

  • You are welcome to try the item in your space, but it must be returned without visible signs of wear, damage, or alteration.

Refunds

  • Once we receive and inspect the returned item, we will issue a full refund for the purchase price (excluding return shipping).

  • Refunds will be processed within 14 days of the item’s arrival at our facility.

  • No store credit or exchanges are offered.

Return Shipping

  • Customers are responsible for all return shipping costs.

  • We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Non-Returnable Situations

We cannot accept returns if:

  • The item is damaged, scratched, or not returned in its original box.

  • The return is initiated after 14 days from delivery.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at [your email/contact info]. We will arrange a replacement or a full refund at no additional cost to you. Please include:

  • Your order number

  • Photos of the damage

  • A description of the issue

Restocking Fee

No restocking fee is applied as long as all return conditions are met.

How to Initiate a Return

Please email us at [your email/contact info] with the subject line: Return Request – [Your Order Number]. Include the following in your message:

  • Your name

  • Order number

  • Reason for return

  • Confirmation that the item is in its original packaging and undamaged

We’ll provide further instructions to complete your return.

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